1 Year NBD 1P Advantage Plan for Symmetra Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs. Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today. Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics. APC project managers will provide you with written reports to keep you informed of the progress of your project. Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.